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How can I track my parcel during transit?

Read on if you'd like to know...

  • How to track your order once it has been despatched

In Brief...

  • When we ship your order will send you an email explaining that your order has been despatched, which carrier we have used and the consignment number.
  • The email also tells you when you are likely to receive the order.
  • You can track your order on line by contacting the carrier directly - see below

Further information...
Once we've told you that your order is on its way and which carrier we've used, you can track the parcel as below. Most carriers have a sophisticated on line tracking system. However please remember that what you see on the carrier's tracking system will be slightly behind where the consignment really is.

Unfortunately, orders shipped using Royal Mail cannot be tracked.

How to track your parcel during transit
  

Parcelforce

 



For Parcelforce deliveries please click here and use your consignment number to track your delivery. Alternatively, you may prefer to contact Parcleforce by telephone on +44870 8501150.

Parcelforce

 



For UPS deliveries please click here and use your consignment number to track your delivery. Alternatively, you may prefer to contact UPS by telephone on +448457 877 877.

Related Articles

If you have ordered several items, but only received part of your order click here to read more.

In the unlikely event that your order has been delivered but seems to be incomplete [ie the delivery note does not agree with the actual delivery], please click here for advice.

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